Helping you through the decisions of organising a funeral service

Since 1941

What to do when someone passes away​?

At some time during our lives, death will touch and affect us all. Arranging a funeral will fall to a family member or close friend and can cause much pain and grief.  It can change our lives in many ways.

Despite its inevitability, death is rarely discussed and as a result, death and its consequences are often not understood. While no one wants to dwell on the subject, some understanding of death can help us prepare for its eventuality. This includes having a basic knowledge of how to cope with the practicalities associated with death and what to do when someone dies.

Maurer Family Funerals are here to help and assist you at any hour of the day or night.

Sydney Northern Suburbs Funeral Directors

Who do I contact when someone dies?

It is natural to feel anxiety and confusion after a person dies. Try to stay calm.  There are people, organisations and institutions that will help you through this. Whether a death occurs at home or in hospital these people should be contacted.

  • Doctor

    If the person’s death is expected and natural, you won’t have to call a doctor right away. It’s okay to spend the night or many hours grieving over the body of a loved one before calling a doctor.

    Legally, a death certificate must be signed by a doctor or the coroner who will be able to explain what steps, if any, are needed to establish the cause of death.

    In hospital the staff will make these arrangements.

  • Spiritual or Religious Adviser

    A priest, minister or spiritual guru may also need to be called at the death.

  • Family members and friends

    Arrange for close relatives and friends to be informed.

  • Grief Support Councellors

    If this is an expected death then contact the palliative support counsellor, who will advise you on your mental and physical health when dealing with grief.

    If you are experiencing thoughts of suicide or rage contact LineLife or Beyond Blue 24/7.

    Part of a funeral directors responsibility is to support you through this worrying and grief filled time. Maurer Family Funerals are available at any hour of the day and night to help you.

  • Funeral Director

    The funeral director will arrange the transfer of the deceased and can begin making the desired funeral arrangements.

What to do when someone dies at home?

  • If the death was expected, you will need to call your doctor within 24hrs, who will issue a Doctor’s Certificate of Cause of Death.

  • If a person’s death is unexpected and they did not have a terminal illness, call triple zero (000) and ask for an ambulance.

Choosing a funeral director

Maurer Family Funerals is proudly Australian owned, family-managed and operated.  We are a Sydney Funeral Director with Funeral Homes on Sydney’s North Shore and Northern Beaches.

Your decision on who to arrange the funeral call may include a number of factors like the funeral director’s experience and reputation. Are they a company owned by a multi-national or Australian owned and operated?

"A commitment to service, integrity, honesty and compassion."

To ensure an Australian organisation is attending to your family’s funeral arrangements, ownership should be established before engaging their services.

When you call Maurer Family Funerals the strength of our reputation and the confidence it inspires stems from a commitment to service, integrity, honesty and compassion, which has remained constant in our family for over four generations.

We, as a family, are actively involved and are proud to continue these traditions so fundamental in providing personal attention to detail.

Maurer Family Funerals is proudly Australian owned, family-managed and operated.