CODE OF ETHICS

  • To maintain in all matters the highest of standards of business, professional and personal conduct.

  • To ensure that staff are qualified, competent and compassionate.

  • To provide information concerning the range of services available, prices of these services, functions and responsibilities accepted on behalf of our clients.

  • To give a written estimate of all funeral charges and disbursements to be made on behalf of our clients, at the time or as soon as possible.

  • To respect the personal choice of clients and have regard for their diversity of beliefs in religious and cultural practices.

  • To respect the fact that the premises becomes sacred when a family entrusts us with one of their most precious possessions, to keep faith with them by conducting ourselves as though the family were present.

  • To be thoroughly conversant with the laws of the land as they apply to the funeral service and allied industries and professions.